Privacy Policy

Last updated: March 2026

Introduction

Realign Co ("we," "us," or "our") operates the website realignco.com and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.

By using our website or making a purchase, you agree to the practices described in this Privacy Policy.

Information We Collect

When you interact with Realign Co, we may collect the following types of personal information:

Contact Information: Name, email address, shipping address, billing address, and phone number
Payment Information: Payment transactions are processed securely by Shopify Payments and our payment processors. We never store or have access to your full credit card number.
Order Information: Details about the products you purchase, order history, and transaction records
Device & Usage Data: IP address, browser type, pages visited, and how you interact with our website (collected via cookies and similar technologies)
Communications: Messages you send us via email or our contact form

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations, shipping updates, and delivery notifications
Provide customer support and respond to inquiries
Improve our website, products, and services
Send promotional emails (only if you've opted in — see below)
Detect and prevent fraud
Comply with legal obligations

Sharing Your Information

We do not sell your personal data to third parties. Period.

We may share your information with trusted service providers who assist us in operating our business, strictly limited to the data they need to perform their function:

Shopify — our e-commerce platform provider
Payment processors — to securely process your transactions
Shipping carriers — to deliver your order (name, address, contact info only)
Analytics providers — to help us understand website usage (anonymized or aggregated where possible)

All third-party providers are contractually obligated to keep your data confidential and use it only for the services they provide to us.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and support marketing efforts. Cookies are small files stored on your device.

You can disable cookies through your browser settings at any time. Note that disabling cookies may affect some functionality of our website, such as keeping items in your cart.

Email Marketing

We only send marketing emails to customers who have explicitly opted in. You can unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any marketing email. Unsubscribing from marketing does not affect transactional emails (order confirmations, shipping updates).

Data Retention

Order and transaction records are retained for 7 years to comply with tax and legal requirements.
Marketing data (e.g., email preferences) is deleted upon request.
Account data is retained while your account is active and deleted upon verified request.

Your Privacy Rights (GDPR & CCPA)

Depending on where you live, you may have the following rights regarding your personal data:

Right to Access: Request a copy of the personal information we hold about you
Right to Correction: Request that we correct inaccurate or incomplete data
Right to Deletion: Request that we delete your personal data (subject to legal retention requirements)
Right to Portability: Request your data in a portable format
Right to Opt Out: California residents have the right to opt out of the sale of personal information. We do not sell personal data.
Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights

To exercise any of these rights, email us at privacy@realignco.com. We will respond within 30 days (or as required by applicable law).

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will delete it promptly.

Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.